 CRM 2010 Business Revolution:Bringing customer experience to the next level of excellence 2010-08-23 to 2010-08-25
CRM: Getting the people, process, and technology mix right! Reaching and retaining customers is a complex challenge. This includes understanding, determining, investing and implementing CRM strategy, process, infrastructure that can respond to any demographic and market situation. CRM BUSINESS REVOLUTION 2010 is a gathering of leading solution providers that will identify decision-making tools to guide technology acquisition strategies. Sales & Marketing executives from across industries present their best practices and solutions to improve sales effectiveness, drive customer satisfaction and loyalty. |
 |
| Location
Grand Copthorne Waterfront Hotel Singapore |
|
| Audience
Head, Senior & Middle Management/Executives of: CRM, Customer Acquisition & Retention, Loyalty Program, Service Quality Assurance, Customer Experience, Promotion, Business Development, Sales & Marketing, Marketing Communications From: Across all industries including FMCG, Telecoms, IT, Financial Services, Hospitality, Travel & Tourism, B2B, Retail, Sports/Gaming, E-commerce, Airlines, Automobiles |